Damaged / Faulty Items
We are confident that all our products will reach you in a highly satisfactory manner, if this is not the case please call us on 0560 0495322 (Standard Rate) or e mail us at firstname.lastname@example.org. Please provide your order number and a description of the problem, we will promptly deal with your query and if necessary arrange for a replacement to be sent without delay.
TEL: 0113 2459544
Ready Made Curtains Returns Policy
Ready made curtains should be returned to us at our registered address at your expense within 14 days, and must be undamaged, unused, in the original packaging and in the same condition as when received by you. Until such time as they are received into our premises, you are responsible for any loss or damage to those goods. Recorded Delivery is the preferred method of postage.
Fabrics / Made To Measure Policy
Unfortunately we can not refund products that have been trimmed or adjusted in any way such as cut length fabric and made to measure curtains.
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